This was our first time on this bus. While I love the idea of a bus to Green Bay, the logistics and lack of communication made this a frustrating experience. When the game was flexed to noon, we received no communication from Tailgreeter. It was not obvious from the website or the tickets we received which bus was booked, and therefore which departure time was ours.
We arrived at 4:45 a.m. for a 5 a.m. departure. Tim checked his phone and confirmed we were on the 5am departure bus. When our tickets were checked on board, we learned we were on the wrong bus. Thankfully, they let us stay on.
The ride itself was mostly fine, with food and drinks provided, although the pork sandwich was so dry I couldn’t finish it. Neither of us drink alcohol, so we were happy waters were available. The tailgate experience was also mixed. Entry into the tailgate was just as disorganized. The food here was much better than the bus, though.
Before departure, we were explicitly told multiple times that the bus would leave without anyone who missed the return deadline. Yet after the game, we waited an additional hour for late passengers. After such an early start and a long day, that was especially frustrating for everyone. Heavy traffic added to the delay, getting us back to Chicago after 9 p.m.
Clear communication after the game time changed, accurate boarding instructions, and consistent departure policies would have made a significant difference. Based on my first experience, I’m not sure I'll be a repeat customer.